Returns & Exchanges
At Luxe Cosmetics, we want you to be completely satisfied with your beauty purchase. If for any reason you are not happy with your order, we offer a 30-day return window for items in their original, unopened condition.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Carefully pack the unused products in their original packaging to ensure they are protected during transit back to our warehouse.
Attach the Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Receive Your Refund
Once our quality control team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing